Terms of Service
Last updated: November 10, 2026
1. Overview
Welcome to Novyelle Beauty!
This website is operated by Novyelle Beauty. Throughout the site, the terms "we", "us" and "our" refer to Novyelle Beauty.
By accessing our website or purchasing products from our store, you agree to these Terms of Service, subject to applicable consumer protection laws.
2. Products and Services
Novyelle Beauty offers beauty products, cosmetics, makeup and related accessories through our online store.
We strive to provide accurate product descriptions, images and information. Product packaging and appearance may occasionally vary.
Products are subject to availability.
3. Pricing and Payments
Prices are displayed in the currency shown at checkout.
Payments are securely processed through the payment methods available on our Shopify checkout.
Any applicable shipping charges, taxes and additional fees will be disclosed as required before you complete your purchase.
4. Orders
After placing an order, you will receive an order confirmation by email.
We reserve the right to refuse or cancel orders for legitimate reasons, including product unavailability, suspected fraud or pricing errors, subject to applicable law.
If an order is cancelled after payment, we will refund the amount paid for the cancelled items.
5. Shipping and Delivery
Novyelle Beauty works with third-party suppliers and fulfilment partners to process and ship orders.
Some products may be shipped directly from international warehouses.
Delivery estimates depend on the destination, shipping method and supplier availability.
Please refer to our Shipping Policy for further information.
6. Returns and Refunds
Returns, cancellations and refunds are governed by our published Return & Refund Policy and applicable consumer protection laws.
Nothing in these Terms limits your mandatory statutory rights.
7. Product Use
Customers should follow the instructions and safety information provided with each product.
Discontinue use of a cosmetic product if irritation occurs.
Product information on our website is not a substitute for professional medical advice.
8. Intellectual Property
Website content, including original text, branding, graphics and design, is protected by applicable intellectual property laws.
Third-party trademarks and product images remain the property of their respective owners.
9. Website Availability
We aim to keep our website available and functioning correctly.
However, temporary interruptions may occur due to maintenance, technical issues or circumstances outside our reasonable control.
10. Limitation of Liability
To the extent permitted by applicable law, Novyelle Beauty is not responsible for losses caused by events outside our reasonable control.
Nothing in these Terms excludes liability that cannot legally be excluded or restricts mandatory consumer rights.
11. Privacy
Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.
12. Changes to These Terms
We may update these Terms of Service from time to time.
The updated version will be published on our website with a revised date.
Changes will not retroactively remove rights customers have already acquired.
13. Governing Law
These Terms are governed by Swiss law, without prejudice to mandatory consumer protections that may apply in a customer's country of residence.
14. Contact Information
For questions about these Terms of Service, please contact:
Novyelle Beauty
Email: novyellebeauty@gmail.com
Business location: Switzerland